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Business Intelligence & Analytics for Digital Transformation

HR KPI : Net Promoter Score

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Net Promoter Score: A Net Promoter Score (NPS) is an excellent way of measuring to what degree someone would recommend a service or business to another person. To find out how satisfied employees are with HR’s services, you can measure the NPS of HR. Using the NPS, you can also measure to what degree people recommend working for the organization. Depending on your strategic goals, NPS can be a solid HR KPI.

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